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Uvjeti i odredbe

Welcome to Parktrawler.com User Agreement. Parktrawler.com is owned by Account consult BG Ltd, a company, registered in Bulgaria, Varna, Primorski Park 536, VAT BG203475610. This Agreement describes the terms and conditions when use our services at http://www.parktrawler.com (the "Website"). If you have any questions, please contact us.

You must read, agree with and accept all of the terms and conditions contained in this User Agreement before you confirm your reservation through the Website.

Terms & Conditions

Parktrawler Services and Liability

Parktrawler.com acts as a broker of independent Parking Operators and its role is limited to informing users for location, availability of certain parking spots and price. The Parking Operators are independent companies and not representative or employers of Parktrawler. Parktrawler is not liable for any acts, warranties, errors of any Parking Operator or for any damages, personal injuries that or expenses. 

Parktrawler.com has no responsibility regarding the safety of property or persons in any parking where the parking spaces are located, found and reserved through the website. All vehicles are parked at the customer's risk. The customer must deal directly with the Parking Operator in case of any complaint or damage.  Parktrawler.com is not liable for any consequences resulting from failed to park or delays and mistakes related with parking, traffic conditions.

Partrawler.com does not personally provide a parking service or operate a parking facility. Anybody who uses this site do sole at their own risk.

Booking

A booking voucher will be generated and send to you automatically after the booking is completed. If the reservation is not honored by the Parking Operator or for some reason is not accepted by Parking Operator, the booking might be cancelled. In this case if the booking is prepaid the full refund will be made.

You are responsible to follow all procedures of entry and exit of the parking facility as well as to have Parking Providers address, telephone number and any other necessary details. Any failure of booking, missed flights resulted from not following the directions and procedures to park will be not refunded by Parktrawler.

If you do not follow the booking data stated in your voucher, failed to show your booking voucher or not obtain the procedures of the Parking Operator, you might be charged a higher price than that confirmed. In this case Parktrawler.com is not liable to make a refund.

All additional services and extras such as transfers, covered parking spaces, carwash, refueling and etc. will be described during the booking process as included or excluded in the total price.

Refund or discount for staying less days then the originally stated in booking voucher is a sole decision by the Parking Operator.

Any parking has individual terms and conditions which are your responsibility to request after the reservation is made on our website.

The terms and conditions are relative only for small, medium and full sized cars. Any high-sided, wide vehicles, vans, trucks, campers and etc. if accepted might be a subject for an extra charge.

Depending on conditions of concrete Parking Operator administrative fees for amendments or cancelation may apply.  Non-refundable and/or non-amendable services are possible. If so it will be stated during the reservation process and  on Your booking voucher.

This Website content and design are managed and owned by Account consult BG Ltd. All Parking Operator`s data including but not limited to photos, descriptions and other information is provided by the Operators and it is their responsibility. All rights reserved.

The description of the product and services published on the Website is provided by the Parking Operators. Parktrawler.com is not responsible in any case of disappearances of the description and the provided product or service.

Parktrawler, its managers, employees and partners will have no liability for any damages, including, without limitation, direct, indirect, consequential, compensatory, special, punitive, or incidental damages. Please note that the usage of the website is at your sole risk.

User accounts

The usage of this website does not request registration. After the reservation process you can access your booking information by “My Booking” section.

Cancelations and amendments

Any amendments or cancelations must be made through “My booking” section. All other methods – phone, e-mail and etc. different from “My booking” section will be not valid. Please be informed that some amendments could be processed only during office hours. All cancelations made through “My booking” section will be processed automatically and immediately.

Important:

If you cancel your booking more than 72 hours before drop-off time a full refund will be done.

If you cancel your booking more than 24 hours before drop-off time 50 % refund.

If you cancel your booking 24 hours or less before drop-off time - no refund.

In case of  No show – no refund.

Please note that you will not be refunded in case of:

  • canceled flights, trains any other travel changes
  • missing shuttle or Meet and Greet service.
  • failed to show a booking voucher
  • unused parking days
  • non-accepted vehicle size or type
  • not finding the parking facility   

Amendments

Parktrawler.com maintains the right to amend these terms and conditions from time to time without notice or liability to you. Any changes to these terms and conditions shall be effective immediately following the posting of such changes on this website. Your continued use of this website shall constitute your acceptance of all such changes.

If you have any queries, please contact us.