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Privacy Policy

Privacy Policy

Your privacy is our first priority.  All personal information we collect from our users is strictly protected and fully compliant with the requirements of the current regulatory framework and the European Parliament Regulation 2016/679 (GDPR). Our Privacy Policy describes what we do with collected information. It might be updated from time to time. If you have questions, please contact us.

The personal data you have provided to Account Consult BG Ltd. will be stored and processed only for the purposes of the services provided by Parktrawler. Parktrawler.com offers the possibility to reserve parking online. This policy applies to all its websites and booking channels.

What kind of personal information we use?

When you book a parking space with us, we ask you for the information we need to confirm  your booking. This may include driver’s name, type of vehicle, contact details (email, address, telephone number, payment information and etc.).

What we do with your personal information?

Reservation:

We use your personal information only with purpose to complete reservation process and all concomitant additional services (such as meet and greet, transfers and etc.)  and to forward the necessary data to the Parking Operator.

Customer service: 

We may share your details with our customer service helping you and responding all your queries and reviews.

Marketing purposes:

Based on the information you share with us, you may receive individual offers on our websites, newsletters, social media. You can always unsubscribe.

Contact you

We use your information in need to contact you regarding your reservation due to unpredictable circumstances

Improve our services: 

We use personal information for analytical purposes, to improve our services, to make our website more user friendly.

How does Parktrawler.com share your information with third parties?

In some situations, we may share your personal information with third parties, such as government or investigative authorities only if required by law.  We may also disclose your personal data if it is strictly necessary for the prevention, detection or prosecution of criminal acts.

Cookies

Our website, email messages and advertisements may limitedly use "cookies" in order to provide you better services. Cookies inform us, which parts of the website people have visited and  recognize them, when they return to our site. Cookies do not contain user's personal or credit card information.

Third Party websites

"Parktrawler.com" websites may contain links to third party websites. Our company is not responsible for its content and privacy practices.

Security

If you make a booking through our system, "Parktrawler.com" guarantees the safety of all your provided information and transactions. Our company uses highly secured servers in order to prevent personal information loss and misuse. Your name, e-mail and credit card number will be encrypted and prevented from unauthorized access.

If you have questions or concerns regarding the usage of this Privacy Policy, please email us at sales@parktrawler.com, stating ‘Privacy‘ in the subject.